Privacy Policy

Effective Date: 27 January 2026

Compton Candle Company ("we," "us," or "our") is a small, independent business established in 2019. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our business.

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1. Information We Collect

When you interact with our website or place an order, we may collect the following personal information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (securely processed by third-party payment providers — we do not store card details)

• Order history and customer communications

We may also automatically collect certain information through Wix and integrated services, including:

• IP address

• Browser and device information

• Pages viewed and interaction data

• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Communicate with you about your purchases, inquiries, or promotions

• Improve our products, services, and website

• Personalize your shopping experience

• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only as necessary to:

• Process payments through secure third-party payment providers

• Ship orders and fulfill deliveries

• Provide website hosting and related services through Wix.com

• Perform analytics, marketing, and customer support services

• Comply with legal requirements or protect our rights

Wix may store your data on secure servers behind a firewall. All third parties are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

Our website is hosted on Wix.com. Wix uses cookies and similar tracking technologies to provide essential site functionality, improve performance, and analyze visitor interactions. These cookies may collect information such as IP address, browser type, and pages visited.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

For more information about how Wix uses cookies, please visit Wix’s privacy policy.

5. Data Security

Our website is hosted on Wix.com, which provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

While we take reasonable steps to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Privacy Rights (UK & GDPR)

If you are located in the United Kingdom or European Economic Area, you have rights under the UK GDPR and Data Protection Act 2018, including the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Object to or restrict certain processing activities

• Withdraw consent where consent has been given

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our products and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Compton Candle Company
United Kingdom
Email: help@thecomptoncandlecompany.co.uk
Phone: 01935 571001

10. Wix Platform Disclosure

Our online store is hosted on Wix.com Ltd. Wix provides us with the e-commerce platform that allows us to sell our products online. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

Wix may process your personal data on our behalf to provide hosting, analytics, payment processing, and technical support services. For more information on how Wix handles personal data, please refer to Wix’s Privacy Policy.